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Cookies Policy

1. Introduction

Our website, www.captivise.com (“Site”), uses cookies and similar technologies to distinguish you from other users of our Site. By using cookies, we are able to provide you with a better experience and to improve our Site by better understanding how you use it. Please read this Cookies Policy carefully and ensure that you understand it. Your acceptance of our Cookies Policy is deemed to occur if you continue using our Site. If you do not agree to our Cookies Policy, please stop using our Site immediately.

2. What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. Websites use cookies to help them remember information about your visit, like your preferred language and other settings. This can make your next visit easier and the site more useful to you.

3. How Do We Use Cookies?

We use cookies to enhance your browsing experience by:

• Understanding how you use our Site: We can analyze the use and performance of our Site and services.
• Personalising your browsing experience: We can remember your preferences for future visits.
• Improving the efficiency of our Site: Managing the signup process and general administration. These cookies will usually be deleted when you log out but in some cases, they may remain afterwards to remember your site preferences when logged out.
• Email newsletters related cookies: This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications valid to subscribed/unsubscribed users.
• Forms related cookies: When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.

4. What Types of Cookies Do We Use?

Essential Cookies
These cookies are essential to provide you with services available through our Site and to enable you to use some of its features. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Analytics Cookies
These cookies are used to collect information about traffic to our Site and how users use our Site. The information gathered does not identify any individual visitor. It includes the number of visitors to our Site, the websites that referred them to our Site, the pages they visited on our Site, what time of day they visited our Site, whether they have visited our Site before, and other similar information. We use this information to help operate our Site more efficiently, to gather broad demographic information, and to monitor the level of activity on our Site.

Functionality Cookies
These cookies allow our Site to remember choices you make when you use our Site, such as remembering your language preferences, remembering your login details, and remembering the changes you make to other parts of our Site which you can customize.

Targeting Cookies
These cookies record your visit to our Site, the pages you have visited, and the links you have followed. We will use this information to make our Site and the advertising displayed on it more relevant to your interests.

5. How Can You Control Cookies?

You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your browser or the documentation that came with your device.

You can choose to delete Cookies at any time; however, you may lose any information that enables you to access our Site more quickly and efficiently including, but not limited to, login and personalization settings.

6. Changes to this Cookies Policy

We may update this Cookies Policy from time to time in response to changing legal, technical, or business developments. When we update our Cookies Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. You can see when this Cookies Policy was last updated by checking the “last updated” date displayed at the top of this Cookies Policy.

7. Contact Us

If you have any questions about our use of cookies or other technologies, please email us at support@captivise.com or by post to: Captivise Ltd [Your Address] [City, State, Zip] United Kingdom

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This template provides a foundational structure for Captivise Ltd’s Cookies Policy, detailing the use, management, and control of cookies. Adjustments should be made to reflect the specific technologies and methods of data collection and use employed by your website.

Here’s a basic template for a Privacy Policy page tailored for Captivise Ltd, designed to address the key aspects of user data handling in compliance with UK data protection laws such as the GDPR. Please ensure this draft is reviewed and customised by a legal professional to accurately reflect Captivise Ltd’s specific practices and legal obligations.

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Privacy Policy for Captivise Ltd

1. Introduction

Welcome to Captivise Ltd! We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at support@captivise.com.

When you visit our website www.captivise.com (“Site”) and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Site and our services.

This policy is applicable to all information collected through your use of our website, and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the “Services”).

2. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us such as name, address, contact information, passwords and security data, and payment information.

We collect personal information that you voluntarily provide to us when registering at the Site, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Site or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect can include the following:

• Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.
• Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.
• Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.

Information automatically collected

In Short: Some information — such as IP address and/or browser and device characteristics — is collected automatically when you visit our Site.

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

3. How Do We Use Your Information?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

• To facilitate account creation and logon process.
• To send you marketing and promotional communications.
• To fulfill and manage your orders.
• To post testimonials.
• To protect our Site.
• To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.

4. Will Your Information Be Shared With Anyone?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
• More specifically, we may need to process your data or share your personal information in the following situations:
  • Business Transfers: We may use your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

6. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.

7. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

8. Do We Collect Information from Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

9. What Are Your Privacy Rights?

In Short: You have rights under data protection laws in relation to your personal information.

In some regions (like the European Economic Area), you have rights under data protection laws in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and (where the legal basis of processing is consent) to withdraw consent.

10. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

11. Do We Make Updates to This Policy?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

12. How Can You Contact Us About This Policy?

If you have questions or comments about this policy, you may email us at support@captivise.com or by post to: Captivise Ltd, Heron House, Manchester, M2 5LN United Kingdom.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@captivise.com or by mail using the details provided above.

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